# Case Studies

The Baldwin Group seamlessly transitioned their direct bill reconciliation process in 2 months  
 Marquee Insurance Group boosted team efficiency, decreased NOCs by 80%  
 Cross Insurance achieved 3X ROI in just 90 days

**Ascend’s unique ability to automate both commissions reconciliation and agency bill workflows gives us the ability to focus on growth while staying efficient and effective.**

Andrew Mudalel  
VP of Finance, Element Risk Management

## Customer stories library

.png)](https://www.useascend.com/case-studies/redman-company) **How Redman & Company consolidated payment vendors to reclaim 10+ hours per week**  
 **How Symphony Risk Solutions unified direct bill processing across AMS360 and BenefitPoint**  
 **Henderson Brothers is modernizing direct bill reconciliation**  
 **ISU Steadfast saved 40+ hours/week automating direct bill reconciliation**  
.png)](https://www.useascend.com/case-studies/the-prewitt-group) **The Prewitt Group eliminated all invoicing errors with integration and automation**  
 **Cross Pointe Insurance Advisors cut manual statement processing time by nearly 70%**  
 **Caldwell Insurance saves 10+ hours per week by eliminating manual accounting tasks**  
 **Nirvana Insurance’s direct-to-insured billing improved visibility and speed on deals**  
 **Element Risk Management accelerates acquisitions with unified agency and direct bill automation**  
 **Ellerbrock-Norris reduced time spent reconciling direct bill policies by 90%.**  
 **CF&P Insurance Brokers increased financing adoption by 12%.**  
 **Stailey Insurance strengthens relationships, eliminates NOCs.**  
.png)](https://www.useascend.com/case-studies/iianc-alliance-insurance-services-and-gr-little) **Ascend helps IIANC agencies cut time spent on agency bill in half.**  
 **Marquee Insurance Group decreased NOCs by 80%.**  
 **Pathpoint increased appointed agents by 3x.**  
.png)](https://www.useascend.com/case-studies/three-arbor-insurance) **Three Arbor Insurance increased EBITDA by 4% with financial operations automation.**  
 **INSURICA Direct streamlined payments to improve efficiency by 25%**  
 **CrossFit RRG decreased cancellations by 95%.**